If you're having trouble uploading files, try these steps:
Check file size – Each file must be under 500 MB per upload. If your files exceed 500 MB, consider splitting them into multiple files.
Confirm supported formats – TakeCost supports PDFs and image files (PNG, JPEG, and TIFF).
Refresh your browser – Reload the page and try uploading again.
Clear your browser cache – This can resolve potential upload issues.
Check your internet connection – A stable connection is required for uploads.
If you need to increase your upload limit, please contact us via:
Live agent on the bottom-right chat window while logged into the app
Email: [email protected]
If the issue persists, contact our support team for further help.